To maintain your competitive advantage, you need an IT system that delivers high-speed access to data and services at all times. Maintaining such a system can, however, prove to be a burden for many organisations.
Problems such as high staff turnover, lack of experience, frequent retraining, cost control and fault-recovery times all plague any company struggling to manage its own resources.
With our managed services, you rid yourself of these problems at a stroke. Our team will take care of the daily running and maintenance of your selected IT resources, providing continuity of service with predictable (set and managed) costs, and with a clear escalation process.
Total IT has levied its relationships with partners to provide cutting edge technologies to provide the following services:
IT support has to be a 24-hour a day service. That’s why we go beyond the standard manufacturer’s break-fix service. Our expert technical support is available 24/7 and offered to local and global clients.
We stick to tailored Service Level Agreements and provide support on both software and hardware. This gives you access to support specialists across your infrastructure, complementing your vendor guarantees.
Total IT support helps you reduce downtime and increase productivity by providing:
For more information about how we might help, please call us on +44 (0) 844 8843021
Understanding your business and technology objectives – and then aligning them – is a challenging task, but it’s where our consultants come into their own. Ranging from desktops, datacentres and security to LANs, WANs, and mobility we can design and provide advice on your ideal solution.
Our consultants are Total IT professionals , so they offer you independent advice but at the same time work closely with all the Tier 1 vendors. This allows us to offer tailor-made, end-to-end solutions to meet your business objectives.
For further peace of mind, every solution is comprehensively tested by Total IT as a double check for your own systems, allowing us to monitor and manage any potential impact in a live environment that matches your own infrastructure.
For more information about how we might help, please call us on +44 (0) 844 8843021
At Total IT we understand that a technology purchase isn’t the end of the process. That’s why we also specialise in deployment and implementation.
Our project managers bring their expertise to the entire solution – from the initial sourcing of equipment through configuration, design, cabling, on-site installation and implementation.
To ensure trouble free deployment our services also include: